{"id":8103,"date":"2026-10-23T20:43:15","date_gmt":"2026-10-23T20:43:15","guid":{"rendered":"https:\/\/www.solvero.one\/?page_id=8103"},"modified":"2026-10-29T01:56:27","modified_gmt":"2026-10-29T01:56:27","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.solvero.one\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"8103\" class=\"elementor elementor-8103\">\n\t\t\t\t<div class=\"elementor-element elementor-element-defc654 e-con-full e-flex e-con e-parent\" data-id=\"defc654\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77c6716 elementor-widget elementor-widget-solvero-design-page-hero\" data-id=\"77c6716\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"solvero-design-page-hero.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<section class=\"svd-page-hero svd-page-hero--faq\" aria-label=\"Frequently asked questions.\">\n\t\t\t<div class=\"svd-page-hero__inner\">\n\t\t\t\t<div class=\"svd-page-hero__copy\">\n\t\t\t\t\t<nav class=\"svd-page-hero__breadcrumb\" aria-label=\"Breadcrumb\"><a href=\"https:\/\/www.solvero.one\/en\/\">Home page<\/a><span aria-hidden=\"true\">\/<\/span><span aria-current=\"page\">FAQ<\/span><\/nav>\n\t\t\t\t\t<p class=\"svd-page-hero__eyebrow\">HELP &amp; INFORMATION<\/p>\t\t\t\t\t<h1 class=\"svd-page-hero__title\"><span>Most often<\/span><span>asked<\/span><span class=\"svd-page-hero__accent\">questions.<\/span><\/h1>\n\t\t\t\t<p class=\"svd-page-hero__description\">Transparent information about products, laboratory documentation and store operating rules.<\/p>\t\t\t\t<span class=\"svd-page-hero__rule\" aria-hidden=\"true\"><\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"svd-page-hero__visual\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"svd-page-hero__card\">\n\t\t\t\t\t\t\t<span class=\"svd-page-hero__card-label\">INFORMATION CENTER<\/span><span class=\"svd-page-hero__card-symbol\" aria-hidden=\"true\">?<\/span>\t\t\t\t\t\t\t<p class=\"svd-page-hero__card-text\">Everything important - in one place.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d5c726 elementor-widget elementor-widget-solvero-design-faq\" data-id=\"0d5c726\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"solvero-design-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<section class=\"svd-faq\" data-svd-faq aria-label=\"How can we help?\">\n\t\t\t<div class=\"svd-faq__inner\">\n\t\t\t\t<header class=\"svd-faq__header\"><div><p class=\"svd-faq__eyebrow\">HELP AND ANSWERS<\/p><h2 class=\"svd-faq__heading\">How can we help?<\/h2><\/div><label class=\"svd-faq__search\"><span class=\"screen-reader-text\">Search for a question...<\/span><input type=\"search\" placeholder=\"Search for a question...\" autocomplete=\"off\"><svg viewbox=\"0 0 24 24\" aria-hidden=\"true\" focusable=\"false\"><circle cx=\"10.8\" cy=\"10.8\" r=\"6.8\"\/><path d=\"m16 16 5 5\"\/><\/svg><\/label><\/header>\n\t\t\t<div class=\"svd-faq__layout\"><nav class=\"svd-faq__filters\" aria-label=\"FAQ categories\"><button class=\"svd-faq__filter\" type=\"button\" data-category=\"all\" aria-pressed=\"true\">All questions<span aria-hidden=\"true\">\u203a<\/span><\/button><button class=\"svd-faq__filter\" type=\"button\" data-category=\"products\" aria-pressed=\"false\">Products<span aria-hidden=\"true\">\u203a<\/span><\/button><button class=\"svd-faq__filter\" type=\"button\" data-category=\"coa\" aria-pressed=\"false\">Research \/ CoA<span aria-hidden=\"true\">\u203a<\/span><\/button><button class=\"svd-faq__filter\" type=\"button\" data-category=\"orders\" aria-pressed=\"false\">Orders and delivery<span aria-hidden=\"true\">\u203a<\/span><\/button><button class=\"svd-faq__filter\" type=\"button\" data-category=\"other\" aria-pressed=\"false\">Other<span aria-hidden=\"true\">\u203a<\/span><\/button><\/nav><div class=\"svd-faq__questions\">\n\t\t\t\t\t\t\t\t\t<details class=\"svd-faq__item\" data-category=\"products\" open><summary class=\"svd-faq__question\"><span>Are Solvero products intended for use in humans?<\/span><span class=\"svd-faq__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"svd-faq__answer\"><p>No. Research products are intended for laboratory use only. They are not intended for use in humans or animals.<\/p><\/div><\/details>\n\t\t\t\t\t\t\t\t\t<details class=\"svd-faq__item\" data-category=\"coa\"><summary class=\"svd-faq__question\"><span>Where can I find a Certificate of Analysis (CoA)?<\/span><span class=\"svd-faq__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"svd-faq__answer\"><p>Analytical documentation, including a CoA, is available upon request if available for a given batch. Verified reports for selected products and batches are published in the &quot;\u201e<a href=\"https:\/\/www.solvero.one\/en\/badania-coa\/\">Research \/ CoA<\/a>\u201dTo inquire about a specific batch, please contact us.<\/p><\/div><\/details>\n\t\t\t\t\t\t\t\t\t<details class=\"svd-faq__item\" data-category=\"products\"><summary class=\"svd-faq__question\"><span>How to check product availability?<\/span><span class=\"svd-faq__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"svd-faq__answer\"><p>Select a variant on the product page. Current availability information will appear next to the selected variant.<\/p><\/div><\/details>\n\t\t\t\t\t\t\t\t\t<details class=\"svd-faq__item\" data-category=\"orders\"><summary class=\"svd-faq__question\"><span>What payment methods are available?<\/span><span class=\"svd-faq__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"svd-faq__answer\"><p>Currently available payment methods are displayed when placing your order.<\/p><\/div><\/details>\n\t\t\t\t\t\t\t\t\t<details class=\"svd-faq__item\" data-category=\"orders\"><summary class=\"svd-faq__question\"><span>Which countries do you ship to?<\/span><span class=\"svd-faq__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"svd-faq__answer\"><p>You will see the available delivery methods and areas in your shopping cart or when placing your order after entering your address.<\/p><\/div><\/details>\n\t\t\t\t\t\t\t\t\t<details class=\"svd-faq__item\" data-category=\"other\"><summary class=\"svd-faq__question\"><span>How to store research materials?<\/span><span class=\"svd-faq__icon\" aria-hidden=\"true\"><\/span><\/summary><div class=\"svd-faq__answer\"><p>Follow the information provided on the label and in the documentation for the specific product and batch.<\/p><\/div><\/details>\n\t\t\t\t\t\t\t\t<p class=\"svd-faq__empty\" hidden role=\"status\">No matching questions found.<\/p>\n\t\t\t<\/div><\/div>\n\t\t\t<aside class=\"svd-faq__callout\"><div><h3 class=\"svd-faq__callout-title\">Haven&#039;t found the answer?<\/h3><p class=\"svd-faq__callout-copy\">Contact us. We&#039;re happy to help with product, documentation, and ordering questions.<\/p><\/div><a class=\"svd-faq__button\" href=\"https:\/\/www.solvero.one\/en\/kontakt\/\">CONTACT US<span aria-hidden=\"true\">\u2197<\/span><\/a><\/aside>\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Strona g\u0142\u00f3wna\/FAQ HELP &amp; INFORMATION Najcz\u0119\u015bciejzadawanepytania. Przejrzyste informacje o produktach, dokumentacji laboratoryjnej i zasadach dzia\u0142ania sklepu. CENTRUM INFORMACJI? Wszystko, co wa\u017cne \u2014 w jednym miejscu. POMOC I ODPOWIEDZI Jak mo\u017cemy pom\u00f3c? Szukaj pytania&#8230; Wszystkie pytania\u203aProdukty\u203aBadania \/ CoA\u203aZam\u00f3wienia i dostawa\u203aInne\u203a Czy produkty Solvero s\u0105 przeznaczone do stosowania u ludzi? Nie. Produkty badawcze s\u0105 przeznaczone wy\u0142\u0105cznie do [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"disabled","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8103","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.solvero.one\/en\/wp-json\/wp\/v2\/pages\/8103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.solvero.one\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.solvero.one\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.solvero.one\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.solvero.one\/en\/wp-json\/wp\/v2\/comments?post=8103"}],"version-history":[{"count":13,"href":"https:\/\/www.solvero.one\/en\/wp-json\/wp\/v2\/pages\/8103\/revisions"}],"predecessor-version":[{"id":8223,"href":"https:\/\/www.solvero.one\/en\/wp-json\/wp\/v2\/pages\/8103\/revisions\/8223"}],"wp:attachment":[{"href":"https:\/\/www.solvero.one\/en\/wp-json\/wp\/v2\/media?parent=8103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}